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Sandos Cancun All Inclusive - Adults Only, Cancun

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From399US$ /night
Check-in
15Mar2025Select date
Check-out
16Mar2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Resort

Retorno Del Rey Mza 53 Lote 37 1 Sec A Km 14, Cancun, Mexico, 77500

Sandos Cancun All Inclusive (Adults Only) is a luxurious resort located in the vibrant Zona Hotelera of Cancun, Mexico. The resort is bordered by the Caribbean Sea on one side and the Nichupte Lagoon on the other, providing stunning views and easy access to beautiful sandy beaches. It features a mix of European design and old Spanish style, coupled with a commitment to sustainability, being part of the Travel Sustainable program. With its comprehensive amenities, the resort is a great choice for a relaxing all-inclusive vacation.

Location

The resort sits on one of Cancun's most attractive beaches, providing guests with easy access to the picturesque white sands and turquoise waters. It is conveniently located near popular landmarks, including the Cancun Wax Museum and Kukulcan Plaza, making it an ideal base for exploring local attractions. The surrounding area is rich in nightlife and offers various shops, adding to the vibrant atmosphere.

Rooms

The resort offers 213 air-conditioned rooms with thoughtful amenities such as free minibar items, iPod docking stations, and Smart TVs. Many rooms feature private terraces with partial views of the Caribbean Sea and Nichupté Lagoon. Each room is designed to provide comfort with a sitting area, free WiFi, and a minibar catering to guests' needs.

Eat & Drink

Sandos Cancun features four onsite restaurants, each offering a unique culinary experience. The Gaijin Restaurant specializes in Asian dishes during dinner, while Aioli restaurant serves traditional Italian cuisine with a Caribbean twist. Guests can enjoy mealtime drinks featuring local brands at the resort's numerous bars, including the chic lobby bar and St Trop Pool Bar & Restaurant, which focuses on Caribbean dishes.

Leisure & Business

Recreational facilities at Sandos Cancun include a cascading, 3-tier infinity pool, a large hot tub, and a fully equipped fitness center. Guests can indulge in spa services, including massages and body treatments, or engage in water activities such as snorkeling, kayaking, and water skiing. The resort also offers tennis courts, a sauna, and a kids club for younger guests.

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Select your room type

The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.
Balcony Deluxe Single Room
Max:
1 person
42 m² 
Bed options:
1 Single bed
Shower
Coffee machine
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Deluxe Room
Max:
2 persons
42 m² 
Bed options:
1 King-size bed
Shower
Coffee machine
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Suite Sandos
Max:
1 person
7 m² 
Bed options:
1 Single bed
Shower
Coffee machine
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Price and Room Availability Calendar

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Getting around

Explore available ways to reach your dream destination

City Centre
Cancun 11.0 km
Airports
Cancun (CUN) 18.0 km
Isla Mujeres (ISJ) 31.6 km

Facilities

Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Private beach
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Fitness centre
  • Diving
  • Snorkelling
  • Canoeing
  • Golf course
  • Fishing

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities

Children

  • Babysitting/Child services

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Massage
  • Pool with view
  • Shallow end

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Retorno Del Rey Mza 53 Lote 37 1 Sec A Km 14, Cancun, Mexico, 77500
Map view
street view
Retorno Del Rey Mza 53 Lote 37 1 Sec A Km 14, Cancun, Mexico, 77500
Nearby
Beach
Playa - Beach
100 m
Cancun Golf Club at Pok Ta Pok
390 m
Restaurants
Nebbiolo Ristorante
90 m
Blvd. Kukulcan Km. 14.5 Lote 38
Olio
90 m
Boulevard Kukulcan Km 14.5 Mza.13 Retorno del Rey Lote 38 38B Secrets The Vine Cancun Resort & Spa
The Blue Water Grill
100 m
Blvd. Kukulcan Km. 14.5 Zona Hotelera
Harry's
680 m
Blvd. Kukulcan Km. 14.2 No. 1 Zona Hotelera
Porfirio's Cancun
730 m
Boulevard Kukulcan 14. 2 No. 1 Zona Hotelera
Vicente Asador De Brasa
860 m
Blvd Kukulcan Km 12
Hard Rock Hotel
580 m
Boulevard Kukulcan Km 14.5
Ciao
580 m
At the Hard Rock Hotel
The Caribe Bar & Grill
240 m
Retorno del Rey #36

Reviews and Ratings

Feedback from previous guests about their experience. <br />
78%
liked the resort and would come back
Spacious, clean rooms
Friendly, attentive staff
Limited breakfast variety
Somewhat remote location
7.8/10
Very good
Rooms
7.7
Location
9.1
Service
8.6
Dining
6.5
Guest reviews
7.8/10
based on 10 reviews
7.8
7.8/10based on 820 reviews
Brad
United States, December  2024
7.8/10

The hotel has a great location, close to many attractions, and the staff is warm and friendly, especially Chris, Angelica, and Javier. The rooms were clean, but we did feel some humidity during our stay, which was a bit uncomfortable. The dining options were various and delicious, but lacked some local flavors. Overall, it was a good value for money, although a few improvements could make it even better.

Rooms
7.0
The rooms were very clean; however, we experienced some humidity throughout our stay, and while the air conditioning worked well, there was no hot water in the shower.
Service
8.0
The service was warm and friendly, with special mentions to Chris, Angelica, and Javier from the restaurants. However, we found the persistent daily offers for spa treatments a bit annoying.
Location
9.0
The hotel's location was great, close to many attractions, making it convenient to explore the area by walking or using the bus.
Dining
7.0
Dining was enjoyable with various restaurants to choose from, including a steakhouse and Teppanyaki; however, it lacked some local flavors, with the chilies being milder than expected.
Facilities
8.0
The hotel offered a lovely pool area with plenty of space for relaxation, and we appreciated the mini bar in our room.
John
United States, December  2024
8.2/10

I had a lovely time at this hotel, located right on the beach with beautiful views. The rooms were spacious and clean, and I really appreciated the friendly and attentive staff. The dining options were diverse but could use more variety during my stay. Overall, the hotel offered great value for money, especially with all the amenities provided, though I did find the pool area a bit crowded at times.

Rooms
8.0
The rooms were a good size, clean, and provided a nice view of the ocean, even if it wasn't perfect.
Service
9.0
The staff were excellent and attentive. I especially appreciated Diego, who went above and beyond to help us with our queries.
Location
10.0
The location was perfect, right in the middle of the hotel zone and close to many attractions and the airport.
Dining
7.0
The dining options included a Mexican buffet and a few specialty restaurants, but I found some dishes repeated too often for my taste.
Facilities
7.0
The pool area was lovely but could get a bit crowded, especially during peak hours.
Penelope
United Kingdom, December  2024
8.6/10

The hotel offered a spacious and clean environment, with friendly staff that made me feel welcome. The location was fantastic, being close to some great restaurants and right on the beach. However, I found the dining options somewhat limited, and the value for the price paid wasn’t quite ideal due to extra charges for Wi-Fi.

Rooms
9.0
The rooms were large and clean upon our arrival, providing a very comfortable stay.
Service
10.0
The service was exceptionally friendly and inviting, making my experience even better.
Location
10.0
The hotel is ideally located near a beautiful beach and within walking distance of lovely restaurants, which I really appreciated.
Dining
6.0
I found the dining experience to be okay, but it was on the colder side and could use more variety.
Facilities
8.0
The facilities were nice, including a well-maintained pool.
Sebastian
United Kingdom, November  2024
7.6/10

The hotel offers a clean environment and has friendly staff, which made for a pleasant stay. However, the dining options lacked local flavors and the rooms weren't quite up to the same standard as the rest of the hotel. The location is a bit far from the main area but still convenient, especially being only 25 minutes from the airport.

Rooms
7.0
The rooms were clean, but they were a bit noisy due to the A/C vents connecting to multiple rooms.
Service
10.0
The staff was amazing and genuinely friendly. They even prepared a unique meal for us from the fish we caught earlier in the day.
Location
7.0
The hotel is a bit far from the main area, but it's just a short 25-minute drive from the airport. I appreciated that they allowed us to keep our all-inclusive wristbands until our late afternoon transport.
Dining
6.0
The dining options were decent, but they lacked a bit of local flavors. The chili sauce was very mild and could have been spicier.
Facilities
8.0
The facilities were nice, although I noticed the beach area could use a bit of tidying up.
Edward
United States, September  2024
8.6/10

My stay at the hotel was enjoyable overall. The location was perfect for exploring the area, with easy access to attractions and a beautiful beach nearby. The rooms were spacious, clean, and had great views. The staff was friendly and accommodating, which added to the positive experience. However, the dining options could use some improvement as they felt a bit repetitive, and the Wi-Fi charges were an inconvenience. All in all, it's a good value for money.

Rooms
9.0
The rooms were spacious, clean, and had a stunning view that made my stay even better.
Service
9.0
The staff was friendly and really helpful, going above and beyond to ensure we were comfortable during our stay.
Location
10.0
The hotel was in a perfect spot, making it easy to visit local attractions and just a short walk to the beach.
Dining
7.0
Dining was decent, but the meals felt a bit repetitive over the course of my stay, and I wished for more variety.
Facilities
8.0
The facilities were nice, especially the pool area, which was well-kept and inviting for relaxation.
David
United States, September  2024
8.4/10

I had a great stay at the hotel, which featured spacious and clean rooms. The staff was incredibly friendly and attentive, making me feel welcomed. The location was perfect, right by the beach with stunning views, though it was a bit far from the main attractions. Dining was enjoyable, offering a mix of buffet and a la carte options, but could use more variety at breakfast. Overall, I felt it was good value for money, with a few minor drawbacks.

Rooms
9.0
The rooms were very large and very clean, providing a comfortable space to relax.
Service
10.0
The service was fantastic overall; the staff, particularly Diego, was attentive and went above and beyond to ensure we had everything we needed.
Location
8.0
The hotel is located right on the beach with the most amazing blue water I've ever seen. While it’s a little far out from other attractions, the scenic views make up for it.
Dining
7.0
I loved the food at the buffet; however, I noticed that some options were repeated throughout my stay. The Italian restaurant was nice for a change of pace.
Facilities
8.0
The hotel had great facilities, including a well-maintained pool and spa services.
Spacious, clean rooms
Limited breakfast variety
Samuel
United Kingdom, July  2024
6.8/10

I had a mixed experience at this hotel. On one hand, the location is fantastic, nestled between the Hard Rock and Ritz-Carlton, providing easy access to the beach and various attractions. The staff were incredibly friendly and accommodating throughout my stay. On the downside, the rooms were quite old and had issues like humidity and lack of hot water. Also, the dining options were not up to par, which was disappointing.

Rooms
5.0
My room was a spacious suite with a nice water view, but unfortunately, it was quite old and dirty. While the air conditioning worked well, I struggled with humidity and didn't have hot water in the shower during my stay.
Service
9.0
The service was outstanding; the staff was always friendly and went out of their way to ensure I was comfortable. They offered a range of services from room service to car hire, which was convenient.
Location
10.0
The hotel's location was perfect, situated off the beaten path yet close to major spots. It was only a 25-minute ride from the airport and very accessible to shopping areas which made exploring easy.
Dining
5.0
Dining here was quite disappointing, especially for breakfast, lunch, and dinner. The food options were repetitive and not very tasty, which was a letdown considering everything else.
Facilities
6.0
The facilities were decent, but I wished they were better maintained. The pool area was nice, but overall the hotel felt quite dated.
William
United Kingdom, July  2024
8.8/10

I had a great time at this hotel! The location was perfect, right between the Hard Rock and the Ritz-Carlton, which made it feel less touristy. The rooms are spacious and have a breathtaking view from the balcony, making it easy to relax. The service was amazing, especially with staff like Kim and Esteban being super helpful. On the downside, while the dining options were plentiful, some lacked variety. Overall, it was a good value for money, especially with the option to keep the all-inclusive wristbands after check-out.

Rooms
9.0
The rooms were spacious and had a breathtaking view from the balcony, which made my stay even more enjoyable.
Service
10.0
The service was stellar, particularly with Kim and Esteban going above and beyond to make my experience delightful.
Location
9.0
The hotel was in an ideal location, between Hard Rock and Ritz-Carlton, and just a short taxi ride to shopping and the airport.
Dining
7.0
Dining was a mixed bag; while there were a lot of options, some restaurants could use a bit more variety in their menus.
Facilities
8.0
The facilities were great, particularly the pool and beach area, which were well-maintained and fun to use.
Hugh
United Kingdom, July  2024
7.4/10

The hotel has a great location with easy access to the beach and plenty of entertainment options nearby. The rooms offer a decent comfort level but lacked some coziness I was hoping for. While the service was generally good, there were a few instances that felt off, particularly with the attempt to upsell. The dining experience was enjoyable, especially with varied options, but still could use a bit more selection.

Rooms
7.0
The rooms had a nice view from the balcony, but I found them not as cozy as I'd like.
Service
6.0
The service was overall amazing, but there were some uncomfortable moments when they tried too hard to sell timeshares.
Location
9.0
The hotel is in a great spot, near the beach and close to various attractions.
Dining
7.0
Dining was enjoyable with a good variety of options available, but I wished for even more selection.
Facilities
8.0
The amenities were nice, especially the pool and bar area, making for a great atmosphere.
Nicole
United States, July  2024
7.2/10

I had a decent stay at this hotel, which boasted a great location near the beach and a lovely pool area. The rooms were spacious and cleaned daily, which I appreciated. However, the service was a bit slow and felt a little careless at times, which could definitely be improved. While the dining options were generally nice, there was a lack of local flavors that I was hoping for. Overall, considering everything, I think it's a fair value for the money, but there's some room for improvement.

Rooms
7.0
The rooms were spacious and cleaned daily, though there was a mildew smell near the main entrance and no view from my room.
Service
5.0
Service from the staff was a bit slow and careless at times, though some team members like George from the aquamarina were fantastic.
Location
9.0
The hotel is located right on the beach, which is a significant plus. I enjoyed the lovely pool area as well.
Dining
7.0
The dining options were good, especially breakfast, but I found that they lacked a bit of local flavors that I was looking for.
Facilities
8.0
Facilities were decent, with a nice pool area, but some of the furniture seemed outdated.
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